Shipping policy

 

Shipping Policy

 


(Creative Minds Technology Inc.)

 

 

 

Order Processing Time

 


All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

 

 

 

Estimated Delivery Time

 


Delivery times vary by destination:

 

  • United States (excluding Alaska, Puerto Rico, Hawaii, Guam, and other territories): 7–15 business days

  • International Shipping: 10–20 business days

 


Note: Delivery times are estimates and may vary due to customs delays or logistics issues.

 

 

 

Shipping Rates

 


We offer a flat shipping rate:

 

  • United States: $5.99

  • International: $5.99

 


🎁 Free shipping is available for orders over $50 (specific regions may apply).

 

 

 

Shipping Destinations

 


We currently ship to the following countries and regions:


United States (excluding Alaska, Puerto Rico, Hawaii, Guam), Canada, Japan, United Kingdom, Germany, France, Italy, Spain, Portugal, Netherlands, Poland, Sweden, Czech Republic, Slovak Republic, Austria, Belgium, Finland, Denmark, Ireland, Luxembourg, Greece, Hungary, Romania, Slovenia, Croatia, Estonia, Lithuania, Latvia, Israel, New Zealand, United Arab Emirates, Thailand, Switzerland, Mexico, Saudi Arabia, Kuwait, Qatar, Bahrain, Singapore, Belarus, Kazakhstan.


If your address is not supported, we will notify you promptly and provide alternative solutions.

 

 

 

Order Tracking

 


Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

You can track your order at: www.17track.net

 

 

 

Customs and Taxes

 


Customers are responsible for any taxes, duties, or fees imposed by their local government, including but not limited to sales tax, VAT, or import tariffs.

 

 

 

Address Changes

 


Shipping addresses can only be changed within 24 hours of placing your order.

Please contact us at: info@railove.com to request a change.

 

 

 

Lost or Delayed Packages

 


If your order has not arrived within the estimated delivery time, please contact us at info@railove.com.

We will work with the carrier to resolve any issues.